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Aurora · Private Concierge

Estate-Grade Care for the Home You Love.

White-glove residential cleaning for fine homes and estates. One dedicated team, discreet and insured, who learn your home and keep it exactly the way you like it.

What You Get

  • Same crew every visit
  • Background-verified specialists
  • Bespoke product line
  • Discreet by default
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Insured · Bonded · Background-Checked

Insured & Bonded Background-Checked Team Eco-Friendly Products Satisfaction Guarantee

Quietly Trusted

Numbers behind the standard

500+

Premium homes served

A small client base, served with the consistency that compounds into trust.

12yrs

Of unbroken referrals

Most new clients arrive through a recommendation, not an advertisement.

98%

Client retention

A standard kept, visit after visit, year after year.

24/7

Concierge response

A real person, every message, within four hours during business days.

What We Offer

Signature Services

A small list of services we do exceptionally well, for clients who notice the difference.

01 / 05
01 / 05

Service 01

Signature Estate Clean

Detailed care for larger homes. Fine surfaces, delicate finishes, and the rooms guests never see, all to the same standard.

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02 / 05

Service 02

Recurring Housekeeping

A consistent team on your schedule who learn your preferences and keep every room effortless between visits.

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03 / 05

Service 03

White-Glove Detail

Hand-polished fixtures, dusted art and trim, and the fine-finish work a routine clean rushes past.

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04 / 05

Service 04

Linens & Wardrobe Care

Beds dressed hotel-style, linens laundered and pressed, closets refolded and reset with quiet precision.

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05 / 05

Service 05

Move & Staging Prep

A spotless reset for a new residence, a sale, or a photo shoot, finished on a timeline you set.

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Why Aurora

A Standard, Not a Service

Most cleaning companies are interchangeable. We are not.

I.

One household, one team

The same trained specialists every visit. They learn your home better than you do.

II.

Background-verified hires

One household at a time, and the same cleaner each visit.

III.

Bespoke product line

Plant-derived solutions blended for your finishes. Fragrance tuned to your home.

IV.

Time-block, never time-slice

Your visit is the only visit on the schedule. We leave when the standard is met.

Our Origin

A Small House, With Very High Standards.

Aurora was started by a single household manager who couldn't find a service that met her family's standard. Twelve years later, we serve a small, loyal client base of premium homes across the region. Replace this paragraph with your own founding story.

By appointment only Est. with care

How It Works

From First Call to First Visit

Quiet, considered, and clear.

01 / 04
01

Concierge Call

A short conversation about your home, your standards, and what you'd like to feel when you walk in.

02

Walkthrough Visit

We meet you at the home, take notes on finishes, and craft your service brief.

03

Team Assignment

We pair you with a dedicated specialist team and lead. They become your team.

04

First Visit

Foundation visit. Slower, deeper, and the baseline against which every future visit is measured.

Where We Work

We cover most of your city and surrounding neighborhoods. Not sure if we reach you? Just ask, we're flexible.

Common Areas We Serve

Pacific Heights
Presidio Heights
Nob Hill
Marina District

Service Location Map

Where We Work

Map location

San Francisco, CA

The Standard, Visible

Photographs from a small selection of recent client homes. Names withheld.

The Guest Book

From Quietly Loyal Clients

From the homes we look after.

  • Entry No. 01

    “The same two women have cared for our home for three years now. They know which pieces are fragile and the linen closet has never looked so good.”
    Signed, Eleanor V.
  • Entry No. 02

    “We host often, and they reset the entire house the morning after without a single thing out of place. Completely discreet, completely trustworthy.”
    Signed, Charles M.
  • Entry No. 03

    “Maria caught a water stain forming under a sink before it became a real problem. That kind of attention is exactly what we pay for.”
    Signed, Priya N.

FAQ

Considered Questions

What new clients usually want to know before they inquire.

Do you offer one-time cleans?

We focus on long-term care for a small number of households, but we do accept one-time projects (move-in, post-renovation, pre-event) on a case-by-case basis.

How is Aurora different from other premium cleaners?

Most premium services rotate crews. We don't. Your team is your team. They learn your home, your standards, and your preferences from the very first visit.

What products do you use?

A bespoke plant-derived line tuned to common premium finishes (marble, brass, hardwood, glass). Fragrance is matched to your home and can be neutral or signature.

By Appointment

Reserve a Private Consultation

Tell us a little about your home. A concierge will respond personally within four hours.

What We'll Ask

  • 01 Square footage and number of stories
  • 02 Frequency: weekly, biweekly, monthly
  • 03 Standards or finishes that need extra care
  • 04 Preferred days and times
  • 05 Pets, alarm codes, access notes

Intake form

Reserved for new clients of Marble & Linen Home Care.

Your details go only to this business. Data handled by Buildrok.

Begin

Reserve a Private Consultation. Bring Your Standards.

We work with a small, loyal client base. We'd be honored to be considered for yours.

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