Common questions.

We build it from a call with you, it rings you so you hear it before it takes a real call, and then you forward the calls you miss. Book a demo and we'll give you a date.

$49 a month, with 150 minutes of calls. If you go over, it switches to taking messages instead of charging you more, and answers in full again when your minutes reset, on the same date each month. A busier line can have 400 minutes for $99 a month. Setup is included.

It never pretends to be a person. Every call starts by saying the call is recorded, and if a caller asks whether they're talking to a real person, it tells them straight away that it's an AI assistant taking details for you.

Yes, if you give it a number. When a caller asks for a person, it offers to put them through to you. Leave the number blank and it takes a message and tells them you'll call back.

Yes. Link your Cal.com account and it offers callers your open slots and books them straight into your calendar. It asks for the caller's email, because Cal.com needs one to make the booking.

Yes. You dial one code on your own phone so the calls you miss go to your receptionist, and another code turns it off. Your number never changes.

It tells them you'll cover it when you call back. It's told never to guess, never to quote a price and never to diagnose a problem.

Yes. You don't need a Buildrok website. If you do have one, it can read your services, hours and service area straight from it.

Not directly yet. Every call reaches you as an email and a lead in your Lead Inbox, with the caller's details, a summary and the recording, and you can export your leads as a CSV whenever you want them somewhere else.

Yes. Every call starts by telling the caller it's recorded, and you can play the recording and read the transcript from the lead. Rules about recording calls vary by state, and you're responsible for the ones that apply where you work.

Six things, all collected before you pay anything: your business name, your trade, the services you offer, the areas you cover, your phone number and your hours. You answer them in about three minutes, see your site built from them on screen, and only then are you asked for the $99 deposit. Because we already have everything we need, the 2 business days clock starts the moment you pay. Photos, a logo and style notes are optional, added any time after checkout, and never hold up the build.

You look at it before anything goes live and before the $400 balance is charged. Tell us what to change (2 rounds of changes are included), or walk away and the $99 comes back in full, no reason needed. After it goes live you have 30 days to change your mind for a full refund of the whole $499, and you keep the domain.

2 rounds of changes before it goes live, where a round is one list of changes you send us and we do. Small fixes on our side never count. After it goes live you can edit anything yourself in the live editor at no cost, and on the $79/month managed plan we keep making content changes for you too: new photos, prices, services, hours, usually within 2 business days. A redesign or a whole new page type we price first.

Yes, and that is the point. Done For You is not a locked-down managed service. When we hand it over you get the same live click-to-edit editor, the same Lead Inbox and the same dashboard every Buildrok customer has. Change a price yourself at 10pm, or ask us to do it. Both are included.

You get an email with a link to your finished site on a private address. Look at it, ask for changes if you want them, and when you are happy click Approve And Go Live. That charges the remaining $400, registers your web address, puts the site live, starts your 30 days money-back window, and sets your first $79/month payment for 30 days after go-live. Nothing goes live until you click it.

Yes, at any time, from the editor or your dashboard. We pick up where you left off: the order is placed on the draft you already have, and everything you typed or uploaded is carried into the build so you are not asked twice. If you are already on a paid plan the setup fee is the same $499 and your monthly moves to $79/month when you approve, prorated for the month you are in.

You do. It is registered in your name, with you as the legal owner, whichever way you came in. On Done For You, registration and the first year are included for a standard .com, .net, .org, .co, .us, and the renewal is covered by the managed plan from year two. If you ever leave, or take a refund, the domain goes with you.

We check it when you tell us the name, and again at the moment of approval, because names get taken. If yours is gone we tell you straight away and help you pick another; your site is live on its Buildrok address in the meantime, so you are never stuck. If the name you want is a premium or aftermarket listing it is not included: we tell you the price and you either pay the difference or choose another name.

Yes. Pick your trade, choose a design that fits, enter your business details, and get a live preview link instantly. No account or credit card required to start.

Trade-built templates for every service trade we cover, with multiple distinct designs per trade. The covered trades include plumbers, electricians, HVAC, landscapers, contractors, food trucks, movers, barbers, mobile detailers, cleaners and more. The styles aren't color swaps; each one has its own typography, layout, imagery and section variants. Once you're inside the editor you can switch between every available design for your trade with one click. Your content moves with you.

Yes. Every paid plan includes the Buildrok Lead Inbox: a built-in lead manager with a five-stage pipeline (New, Contacted, Quoted, Booked, Lost), search, multi-site filtering, and one-click CSV export. It is a focused lead manager rather than a full CRM. If you already use HubSpot, Pipedrive, or a Google Sheet, you can export your leads to CSV at any time.

Every Buildrok template ships with a lead form designed for the way that trade actually books jobs. Plumber forms include an urgency selector. Electrician forms ask for property type. Mover forms collect move date, home size, origin, and destination. Roofer, contractor, and painter forms capture project type, scope, and timeline. The result: leads that land in your inbox are pre-qualified, not random Name and Email submissions.

No, and there does not need to be. There is one plan, $29/mo or $23/mo billed annually, and it covers a one-page site and a site with separate Home, Services, and Contact pages alike. Pick whichever layout suits your business; the price is the same.

Yes. Choosing annual billing saves 20% versus monthly: $276/yr, which works out to $23/mo. You can switch between monthly and annual from your dashboard.

Everything: every page your design has, up to 5 extra pages of your own, your domain, hosting, the security padlock, the Lead Inbox, the quote form built for your trade, a photo gallery, a map of your service area, the details Google reads, and a call button that stays on screen on phones. The optional add-on is Local SEO Pro ($19/mo) for more promoted service area pages.

Hosting and the security padlock are included on every paid plan. You can connect a web address you already own (from GoDaddy, Namecheap, Google Domains, or anywhere else) for free. A new domain is included in the plan: we register a standard .com, .net, .org, .co, .us in your name and renew it while you are subscribed. A premium name or another ending is billed at cost. On Done For You, registration and the first year are included (a standard .com, .net, .org, .co, .us; premium names excluded) and the renewal is covered by the $79/month managed plan from year two.

Yes, any time. Pick from curated theme presets or set your own hex colors for accent, background, and section tones. Business content (name, services, areas, photos) is editable from the dashboard whenever you need it.

Cancel any time from your dashboard, no lock-in, no cancellation fees. You keep access until the end of your current billing period. A domain registered through Buildrok is yours and stays registered in your name; after you cancel, renewing it is up to you. On Done For You the domain is included, the 30 day guarantee covers the whole setup fee, and you keep the domain.

Yes. Your content, photos, and copy are yours, and any domain you buy is registered in your name. You can export your leads to CSV at any time. If you cancel, your site stops serving on your custom domain, but your content stays in your account and goes straight back live if you resubscribe.

Yes, that is the whole point. You pick your trade, your business details drop into a design built for that trade, and you edit any text or photo by clicking it directly on the page. There is no code, no plugins, and no hosting to set up. Most owners have a site they are happy with in well under an hour, and you can see the whole thing free before you pay anything.

A Google Business Profile helps you show up, but it is not a website you control. A generic cheap builder still leaves you designing a trades site from a blank page and wiring up a lead form yourself. Buildrok gives you a site built around how your trade books work, a lead form that qualifies callers, a Lead Inbox to manage them, and local SEO, all ready on day one.